We waited awhile, but it was worth the wait! It is incredibly gorgeous and looks so expensive and high quality. We are so happy with it!!!
Tree of life Gray, Charcoal and Ivory Hand knotted Traditional Floral Multi Size wool Area Rug
Customer Reviews
Overall rating: 4.7 / 5 from 1364 reviews.
Overall very happy with our rug! The colors are true to what was shown in pictures on the website and the quality exceeded expectations - the rug is very soft and plush under foot, and the finished edges are well done. The price was a great value for a custom rug of this quality. My only complaint is that the rug took about a month longer to arrive than originally quoted. Customer service provided updates when we reached out via email and the delivery was very fast once the rug was shipped. Overall, a great experience and I would consider again for future purchases.
Hand Knotted Traditional Blue and Ivory Antique Oushak Custom Made Wool Area Rug
Rug looks great! A little bit lighter in color than pictured and took a long time to arrive, but was made to order. Overall very happy with this purchase.
Charcoal, Gray, Green and Blue Neon look Traditional Heriz Medallion Multi Size wool Area Rug
Perfect colors and style for a client’s foyer… Will order again from your company… very impressed with the quality…
Colorful Hand knotted Traditional Oushak Pink And Ivory Custom Made wool Area Rug
Beautiful, heavy soft with great colors. Well worth the wait!
Transitional Green, Pink, Silver and Gold Hand Knotted Custom Made wool area rug
Quality rug beautiful colors. Well worth the wait. I am order more for my staircase
Hand Knotted Maroon and Gold Traditional Antique Style Wool Area Rug
Beautiful lamp! Very pleased with the modern sleek style.
Modern Contemporary White, Tan and Charcoal Table Lamp, Bed Side Lamp
The colors of this rug are so vibrant and rich! It completes my living room the exact way I hoped it would. I will say, it did take a very long time to receive the rug. Once the reasoning was explained I totally understood and was happy to wait patiently. I'm not sure if the heat during the process is what caused some of the dye transfer, but I don't really mind. It just makes it look more aged than it is. This is the fourth rug I've purchased from The Rug Decor...it won't be the last.
Vibrant Colorful Silver, Green and Light Peach Hand knotted Oushak wool Area Rug
This 9x12 rug was well worth the wait - 6 our of 5 stars!!! It took ~4 months but the customer service was incredibly quick to respond throughout the whole 4 months while I checked in. It also shipped incredibly fast (~3 days from India to my door). I am so pleased with the quality and how beautiful it will look once its fully arranged in my space. (This pic is from the day I opened it) I will definitely be sharing this company with my family/friends and I wouldn't be surprised if I ordered from them again in the near future. Again, it is so gorgeous, so high quality and I'm so happy!!!!
Tree of life Gray, Charcoal and Ivory Hand knotted Traditional Floral Multi Size wool Area Rug
Nice quality and design. Very comfortable under my feet. Had to vacuum a few times to pick up the lose wool/threads, but otherwise it's a beautiful piece of solid quality. And it was a really good price for me.
Tree of life Traditional Floral Ivory, Blue and Rust Hand Knotted Multi Size Wool Area Rug
Great rug! Not to thick not to thin, beautiful colors!
Beautiful rug. Nice full pile.
Traditional Oushak Design Gray And Yellow Machine Woven Area Rug
The rug is gray not beige. Requested return same day as received and have no response. Now you want my feedback. Why don't you pay more attention to handling customer service problems instead of talking to a computer and making it not possible to contact you in the manner you provide. Now I have 3 rugs I cannot use and do not want to have any further contact with your company.
The rug is gray not beige. Requested return same day as received and have no response. Now you want my feedback. Why don't you pay more attention to handling customer service problems instead of talking to a computer and making it not possible to contact you in the manner you provide. Now I have 3 rugs I cannot use and do not want to have any further contact with your company.
This is a beautiful rug and the colors and on-line description were spot-on!
Perfect rug! Very well and i couldnt be happier. Great communication! ❤️
Custom Made Tribal Brown And Ivory Hand Knotted Wool and Jute Rug
The rugs do not look good in our space and I submitted a return request 8 days ago and a reminder and have not heard anything back. I’m aware that we need to return the rugs in less than 30 days to get a refund. Please respond with any info we need to complete the return. Thank you.
Custom Made Beige and Gray Leaf's Hand Tufted Modern Scandinavian Wool Loop Rug
Shipment received as expected. I like the rug okay. I don't absolutely love it. I'm disappointed in the fringe on the rug, as it is not quite like any others I have owned or currently own.
Ready to Ship Pink, Olive and Beige Traditional Vintage Style Tree Wool Rug
Love the rug. I actually ended up ordering three! I liked the first two so much, I added a third!
Love this rug. Quick delivery, and the appearance and quality of the rug were exactly as expected.
Ready to Ship Pink, Olive and Beige Traditional Vintage Style Tree Wool Rug
Excellent purchase! I love it. Just like the picture!!!
I have submitted 2 emails to return this rug and no one is replying. The rug is cut unevenly.
Modern Geometrical Brown and Ivory Checker Board Plush Pile Moroccan Style Area Rug
Perfect color! I ordered a custom 9x9
Contemporary Custom Made Modern Solid Peach Hand knotted Wool Area Rug
It’s fabulous and just perfect for this space with the Inchyra Blue walls 😍 Thank you!
My clients love their new rug- the colors are true to the online images and the workmanship and quality is just perfect. The third rug I've ordered from The Rug Decor for clients and am awaiting a 4th- really happy with all the rugs we've been able to source with them.
Custom Made Gray and Gold Hand knotted Traditional Oushak wool Area Rug
The rug is beautiful. One of the photos shows the 1x1 sample I ordered on top of the rug. The colors vary depending on your lighting. The rug looks lighter near my window and darker further away. The background color is a muted gray blue, then there’s a lighter dusty teal on the border and pops of cobalt blue. There are pops of moss green, light yellow, light dusty pink, cream, taupe. I custom ordered the rug (9x12). It took 2.5 months to make and then received it about 5 days after it shipped on west coast US. The rug is soft. I have it sitting on a thin rubber pad but I might upgrade to a thicker pad. It came wrapped in 5 layers of plastic. It’s perfect for my living room.
Antique Design Hand Knotted Charcoal, Green Moss and Blue Oushak Custom Made Rug
It has beautiful colours and matches our room perfectly! It feels nice as well.
I love it but It took months to arrive so I bought another rug instead.
Multi size Moss Green, Blue and Peach Hand Knotted Vibrant colorful Donegal Wool Rug
Make the rug samples returnable
The rug is beautiful and very soft.I would rate it even higher, but the color is off from the picture. It's a lighter blue than I expected, but overall, not enough to warrant sending it back.
Ready to Ship Teal And Beige Hand Knotted 9X12 Oushak Wool Rug
This is my second rug from the Rug Decor. The first was custom made, and exceeded my expectations. This one was in stock, and also of the same fabulous quality. Customer service is always very responsive and helpful. I will look at Rug Decor first when I need to buy another rug. I love hand knotted rugs so I’m really glad I gave them a try!
Ready to Ship Tree of Life Hand Knotted Silver, Brown and Rust Traditional Oushak Wool Rug
Very upset. Color of rug in photo very different then in real life, so we went to return it and company is saying it is $100 charge to return!!!???? Have never heard of such a thing and I shop many brands large and small. Regret ordering this rug from this company.
Colors not as dipicted in pictures
Transitional Green, Pink, Silver and Gold Hand Knotted Custom Made wool area rug
It’s absolutely gorgeous.
Custom Made Blue, Beige and Green Multi size Hand knotted Traditional Oushak Wool Area Rug
Love it
4x6 Hand Knotted Traditional Kazak Ivory and Rust Wool Area Rug
Very well made...it's perfect.
Ordered the rug a month or so ago and no communication until i emailed asking where the rug was and when we could expect delivery and then they emailed back saying it was out of stock and just refunded the money. Proactive Communication would have been nice instead of us waiting around for a month and no rug
Traditional Transitional Blue and Beige Medium Pile Area Rug
I love it. But unfortunately, you are sold out of this rug. Very disappointing, but good for you!
Transitional Green, Pink, Silver and Gold Hand Knotted Custom Made wool area rug
Great rug, fits perfectly in my entryway. The pile is soft and the colors match the sample (and the online picture).
Blue, Gray and Silver Stripes design Tribal Gabbeh Traditional Custom Made Wool Area Rug
Unfortunately, it’s really slippery and I don’t know what to do cause it’s going in a dorm room and I don’t wanna spend more money on a pad
Dare washed out Traditional Style Pink And Blue Washable Rug